At Kelly Sandy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when visiting our website at kellysandy.com. By using our website, you agree to the practices described in this Privacy Policy. If you have any questions or concerns, please contact us at [email protected].

1. Information We Collect

When you visit kellysandy.com or make a purchase, we collect certain personal information from you. The information we collect may include:

  • Personal Identification Information: Your name, email address, shipping and billing address, phone number, and payment details when placing an order or signing up for our services.
  • Account Information: If you create an account, we will collect your login credentials (username and password), purchase history, and preferences.
  • Payment Information: We collect payment details necessary to process transactions, including credit card information, billing address, and payment history.
  • Browsing Information: We automatically collect information about your visit, such as your IP address, browser type, operating system, referring URLs, and the pages you view while navigating our website. This helps us improve user experience.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance website functionality, analyze user behavior, and provide personalized services. Cookies are small files placed on your device to recognize you on future visits. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing and Fulfillment: To process your orders, deliver products, and provide order confirmations and updates.
  • Customer Support: To provide assistance with any inquiries or issues regarding your orders, returns, or account.
  • Personalization: To personalize your shopping experience, recommend products, and offer promotions based on your preferences and purchase history.
  • Marketing and Communications: With your consent, we may send you marketing emails, newsletters, or promotions. You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.
  • Improvement of Services: We use browsing data and feedback to improve our website, services, and product offerings.
  • Fraud Prevention: To detect and prevent fraudulent activity, unauthorized transactions, or violations of our terms of service.

3. How We Share Your Information

We value your privacy and will never sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, shipping, order fulfillment, marketing, and website maintenance. These providers are required to keep your information secure and confidential.
  • Legal Compliance: We may disclose your personal information when required by law, such as in response to a court order, subpoena, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. We will notify you of any such changes to ownership or use of your personal information.
  • With Your Consent: In cases where you have explicitly given us consent, we may share your information with third parties for specific purposes.

4. Data Security

At Kelly Sandy, we take your security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure Payment Processing: All payment transactions are encrypted using secure socket layer (SSL) technology to safeguard your payment details.
  • Account Protection: Access to your account is password-protected, and we recommend using a strong, unique password for enhanced security.
  • Restricted Access: Only authorized personnel have access to personal information, and they are required to maintain strict confidentiality.

Despite our efforts, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can access and update your personal information by logging into your account on kellysandy.com. If you need assistance, you can contact us at [email protected].
  • Delete Your Information: You can request the deletion of your personal information from our records by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails by following the instructions in the email or contacting us at [email protected]. Even if you opt out of marketing emails, you may still receive non-promotional communications related to your orders or account.
  • Object to Processing: If you object to the way we are processing your personal data or have any concerns, you can contact us at any time.

6. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect or store personal information from children. If you believe a child under 13 has provided us with personal information, please contact us at [email protected], and we will take appropriate steps to delete such information.

7. International Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our website and providing your information, you consent to such transfers in accordance with this Privacy Policy.

8. Third-Party Links

Our website may contain links to third-party websites, plugins, or services that are not operated by Kelly Sandy. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please feel free to contact us:

Email: [email protected]
Website: kellysandy.com

Thank you for trusting Kelly Sandy with your personal information. We are committed to safeguarding your privacy and providing a secure shopping experience.